Terms and Conditions

Last updated: September, 2019

Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the http://dundasworld.com website (the "Service") operated by Dundas World Ltd ("us", "we", or "our"). 

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, then you should not access the Service and we accept no liability or obligation to any person who uses the Service without agreeing to and accepting these Terms.

Purchases

If you wish to purchase any product or service made available through the Service ("Purchase"), you will be asked to supply certain information relevant to your Purchase including, without limitation, your full name and address and your shipping information, including delivery address.

You represent and warrant that all information you supply to us in connection with any Purchase is true, correct and complete and that you have the right to purchase Products using such payment information. Dundas World Ltd is not responsible for any loss or damage arising from the submission of false or inaccurate information.

By submitting such information, you grant us the right to provide the information to third parties for purposes of facilitating the completion of Purchases, for example to our warehouse and logistics suppliers to fulfil and deliver orders made by you.

We reserve the right to refuse or cancel your order at any time for any reason including but not limited to: product availability, errors in the description or price of any product, error in your order. Dundas World Ltd accepts no liability for any loss or damage arising out of such cancellation.

We reserve the right to refuse or cancel your order if fraud or an unauthorised or illegal transaction is suspected.

Payment for Products purchased on our Service is conducted through Shopify or another third-party payment processor including PayPal and apply pay.  Payment is subject to such payment processor’s terms and conditions (Shopify’s terms and conditions can be found at https://www.shopify.com/legal/terms; PayPal’s terms and conditions can be found at https://www.paypal.com/uk/webapps/mpp/ua/legalhub-full and apple pay’s term and conditions can be found at https://support.apple.com/en-gb/HT201469).  The Company will not fulfill any Product order without authorisation validation of your purchase.

The Company will use reasonable efforts to let you know what taxes and charges apply to your purchase of Products, however, we are not responsible if additional taxes or fees are assessed by your local government. 

Shipping. After we’ve accepted your order and received your payment, the Products you have ordered will be shipped to you by our shipping agents as selected by you in placing your order.  Products will be shipped on such terms and conditions that we may disclose to you at the time of your placing your order.  Please note that you may be required to sign for delivery of Products. We do not guarantee the services of any shipping service and delivery dates and times are estimates and are not guaranteed. We will, however, use commercially reasonable efforts to dispatch the Product to you as soon as reasonably possible after you place your order. During busy times, such as holiday periods and periods of inclement weather, there may be additional processing and shipping delays. 

Most package carriers have a short time frame in which to initiate claims. You should inspect your package for damage immediately upon arrival. If there is a problem, contact the delivery service immediately to resolve any problems. 

Returns. Products purchased through the Service are subject to our own returns policy, which is available by clicking here

Availability, Errors and Inaccuracies

We are constantly updating our offerings of products and services on the Service. The products or services available on our Service may be mispriced, described inaccurately, or unavailable and we may experience delays in updating information on the Service and in our advertising on other web sites. No offer of any product or service by us through the service constitutes a legal offer capable of unilateral acceptance by you or any other person binding upon us or attracting legal consequences.

We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice. This section "Availability, Errors and Inaccuracies" is without prejudice to existing statutory rights to the extent the same are not capable of lawful exclusion but all other statutory rights are hereby excluded to the maximum extent permitted by law.

Contests, Sweepstakes and Promotions

Any contests, sweepstakes or other promotions (collectively, "Promotions") made available through the Service will be governed by rules that are separate from these Terms. If you participate in any Promotions, you must review the applicable rules.  If the rules for a Promotion conflict with these Terms and Conditions, the Promotion rules will have priority. The terms and conditions of any other "Promotions" are independent of these Terms.

Accounts

When you create an account with us, you must provide us information that is accurate and complete and must maintain the accuracy and completeness of that information as all times for so long as your account remains open. Failure to do so constitutes a breach of these Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password. http://dundasworld.com

You should not to disclose your password to any third party. Upon becoming aware of or suspecting any breach of security or unauthorised use of your account, you should close your account promptly or change your password forthwith. Dundas World Ltd will not be liable for any fraudulent use of or losses you incur from unauthorised access to your account to the fullest extent permitted by law.

Links To Other Web Sites

Our Service contains links to third-party web sites or services that are not owned or controlled by Dundas World Ltd, for example, Shopify, our third party payment processors.

Dundas World Ltd has no control over and assumes no responsibility for the content or privacy policies or practices of any such third party web sites or services. Dundas World Ltd shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any content, goods or services available on or through any such third party web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.

If you wish to terminate your account, you may simply discontinue using the Service or you may also delete your account by contacting customercare@dundasworld.com

All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Indemnification

You agree to defend, indemnify and hold harmless Dundas World Ltd and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your account and password, or b) a breach of these Terms.

Limitation Of Liability

To the maximum extent permitted by law, in no event shall Dundas World Ltd nor any of its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorised access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

Dundas World Ltd its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.

Exclusions

Without limiting the generality of the foregoing and notwithstanding any other provision of these Terms, to the maximum extent permitted by law under no circumstances will Dundas World Ltd ever be liable to you or any other person for any indirect, incidental, consequential, special, punitive or exemplary loss or damage arising from, connected with, or relating to your use of the Service, these Terms, the subject matter of these Terms, the alteration or termination of these Terms or otherwise, including but not limited to loss of data, business, markets, savings, income, profits, use, production, reputation or goodwill, anticipated or otherwise, or economic loss, under any theory of liability (whether in contract, tort, strict liability or any other theory or law or equity), regardless of any negligence or other fault or wrongdoing (including without limitation gross negligence and fundamental breach) by Dundas World Ltd or any person for whom Dundas World Ltd is responsible, and even if Dundas World Ltd has been advised of the possibility of such loss or damage being incurred.

Governing Law

These Terms shall be governed and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not constitute a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the sole terms applicable to the Service and supersede and replace any prior terms and conditions.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you must stop using the Service.

Privacy Policy and Cookie Policy

Please refer to our Privacy Policy and Cookies Policy which constitute part of these Terms and your use of our site. You must accept our Privacy Policy and Cookies Policy before you use the Service.

 

 

Privacy Policy

Effective date: July, 2019

Dundas World Ltd ("us", "we", or "our") operates the http://dundasworld.com website (hereinafter referred to as the "Service"). 

This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from http://dundasworld.com

This policy does not deal with our collection and usage of non-personal data eg through the use of cookies on our website and our collection and usage of such data is dealt with in our cookies policy which is also accessible from http://dundasworld.com

Definitions

Service

Service is the http://dundasworld.com website operated by Dundas World Ltd

Personal Data

Personal Data means data about a living individual who can be identified from that data (or from that and other information either in our possession or likely to come into our possession).

Data Controller

Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any Personal Data is or is to be processed.

For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.

Data Processors (or Service Providers)

Data Processor (or Service Provider) means any natural or legal person who processes Personal Data on behalf of a Data Controller.

We may use the services of various Service Providers in order to process your Personal Data or to fulfil our Service eg our logistics provider to fulfil our delivery commitment if you acquire goods through our website. 

Data Subject (or User)

Data Subject is any living individual who is using our Service and is the subject of Personal Data.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with Personal Data, including but is not limited to your:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any or all, of these communications from us by following the unsubscribe link or the instructions provided in any email we send.

We do not store payment details (eg credit card details). When you buy a Product through our website, payment is dealt with through third party payment processors selected by you (Shopify, PayPal or apple pay) and information you give them, including credit card details and the like, are subject to their own privacy policies and practices and are not the responsibility of Dundas World Ltd.

  

Legal Basis for Processing Personal Data under the General Data Protection Regulation (GDPR)

If you are from the European Economic Area (EEA), Dundas World Ltd’s legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

Dundas World Ltd may process your Personal Data because:

  • We need to perform a contract with you
  • You have given us permission to do so
  • The processing is in our legitimate interests and it is not overridden by your rights
  • To comply with the law

Retention of Data

Dundas World Ltd will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.

Transfer of Data

Your information, including Personal Data, may be transferred to - and maintained on - computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside United Kingdom and choose to provide information to us, please note that we transfer the data, including Personal Data, to United Kingdom and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer, use and storage.

Dundas World Ltd will take all the steps reasonably necessary to ensure that your Personal Data is treated securely and in accordance with this Privacy Policy (or an equivalent policy) and applicable law.

Disclosure of Data

Disclosure for Law Enforcement

Under certain circumstances, Dundas World Ltd may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Legal Requirements

Dundas World Ltd may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of Dundas World Ltd
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

Security of Data

The security of your Personal Data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Our Policy on "Do Not Track" Signals under the California Online Protection Act (CalOPPA)

We do not support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.

You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser. 

Your Data Protection Rights under the General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Dundas World Ltd takes reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data.

If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

The right to access, update or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.

The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.

The right to object. You have the right to object to our processing of your Personal Data.

The right of restriction. You have the right to request that we restrict the processing of your personal information.

The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.

The right to withdraw consent. You also have the right to withdraw your consent at any time where Dundas World Ltd relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

If you do wish us to cease to hold or process your Personal Data in any way, we may not be able to continue to provide you with services you have otherwise requested or to interact with you in the way previously. 

Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), provide the Service on our behalf, perform Service-related services, eg our warehouse and logistics providers for fulfilling and delivery or orders placed by you. 

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. 

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. 

 

PROMOTIONS & COMPETITIONS

10% OFF YOUR FIRST ORDER

• Cannot be used in conjunction with any other offer.
• The Promoter reserves the right to cancel, amend, terminate or temporarily suspend this Promotion at any time with no liability to any entrant or any third party.
• Valid for a 30 day period from date of sign up. Cannot be used outside of that period and previous purchases are not eligible.
• Promotional codes are for use by the intended recipient only and proof of entitlement may be requested.
• All orders are subject to acceptance and any improper use of promotional codes may result in the cancellation of your order.
• All orders are subject to stock availability and we reserve the right to withdraw, amend or extend offers at any time, without prior notice.
• Orders cannot be amended once placed and promotional codes cannot be applied retrospectively.
• When an order is placed using a promotional code which contains a number of items, the value of the discount is spread over each item according to the pro-rated value of that item. Any refund of an item purchased in such an order will be reduced by the value of discount attached to it. The ‘discount’ will not be refunded.

Contact Us

If you have any questions about this Privacy Policy, please contact us: